Terms + Conditions

Last updated: 07/04/2023

Welcome to Pur-Pharma. These Terms of Use govern your access and use of the Pur-Pharma website (the "Website"), including any subdomains, mobile applications, and other services provided by Pur-Pharma (collectively, the "Services"). By accessing or using the Site and Services, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use the Site or Services.


You must be at least 21 years old to access and use the Website and Services. By accessing and using the Website and Services, you represent and warrant that you are at least 21 years old and have the legal capacity to enter into a binding agreement.

Orders + Payments

Order Placement

When placing an order through the Site, you agree to provide accurate and complete information. Pur-Pharma reserves the right to refuse or cancel any order at any time for any reason.

Order Payment

Payment for orders must be made in full at the time of purchase. We accept various payment methods, as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

Shipping + Delivery


We ship our products within Canada. Shipping fees, estimated delivery times, and available shipping methods are outlined on your order confirmation.


We aim to deliver orders promptly and in good condition. However, we cannot guarantee specific delivery times or be held responsible for any delays or damages incurred during shipping.

Limitation of Liability

To the maximum extent permitted by law, Pur-Pharma and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way related to your use of the Site or Services, including but not limited to damages for loss of profits, data, or other intangible losses.

Prohibited Conduct

You agree not to use the Website or Services for any unauthorized purposes. This includes, but is not limited to, engaging in fraud, distributing harmful or illegal substances, violating intellectual property rights, or engaging in any activity that disrupts or interferes with the Website or Services.

Returns + Refunds

Please refer to our Refund Policy, which outlines the terms and conditions for returning products and receiving refunds.

Intellectual Property

The content on the Website, including text, graphics, logos, images, and software, is the property of Pur-Pharma or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or modify any content without prior written consent from Pur-Pharma.

Governing Law + Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or relating to these terms shall be resolved exclusively through binding arbitration in accordance with the rules of the Canadian Arbitration Association.

Modifications to the Terms

Pur-Pharma reserves the right to modify or update these Terms of Use at any time without prior notice. It is your responsibility to review these terms periodically for any changes. By continuing to access or use the Site and Services, you agree to be bound by the revised terms.

Contact Us

If you have any inquiries regarding our Terms and Conditions, we are here to assist you. To get in touch with us, please visit the Contact page. Our team will be more than happy to address any questions or concerns you may have.