What to Know
If you're new to shopping for anabolic steroids online or if you're considering trying out a different pharmacy, you might be feeling uncertain about how to place an order, the authenticity of the source, or the quality of the products. We understand that navigating the world of online steroid shopping can be overwhelming, and finding a trustworthy manufacturer can be even more challenging.
At Pur, we've been in the supplement industry for years and have encountered a wide range of questions from customers. Rest assured that no matter what question you have, we've probably heard it before. We want to emphasize that there are no silly or bad questions when it comes to your peace of mind and safety. To ensure that you have all the necessary information before exploring our selection of top-notch injectables, expertly formulated stacks, and unbeatable deals, we have compiled a list of our most frequently asked questions. Take a moment to go through them and arm yourself with the knowledge you need to make an informed decision!
HOW CAN I KNOW YOU'RE LEGIT?
Established in 2015, Pur Pharma has been dedicated to delivering top-notch anabolic products at affordable prices. With a loyal customer base that spans several years, we invite you to explore our Trustpilot and see our customers satisfaction firsthand.
WHO'S ELIGIBLE TO SHOP ON PUR?
Please take a moment to review our Terms & Conditions for full details. To be eligible, you must be a Canadian resident, at least 19 years old, and medically prescribed to the substances you choose to order from our Site. No exceptions will be made to this requirement.
HOW DO I KNOW YOUR STEROIDS ARE PHARMA-GRADE?
At Pur, we prioritize the quality of our products. Our steroids undergo rigorous testing and adhere to stringent quality control standards. We ensure that our products are manufactured using high-quality ingredients and produced under strict protocols to deliver optimal efficacy and safety. We encourage you to read customer reviews and testimonials to gauge their satisfaction and effectiveness.
HOW DO I KNOW WHAT STEROIDS I SHOULD USE?
While the team at Pur-Pharma is not responsible for any health choices, supplementation and lifestyle decisions made by the customer, we are committed to offering our community the utmost value and guidance for our community. That's why our dedicated staff have curated eight meticulously crafted anabolic steroid stacks, ensuring a seamless path for those seeking assistance in selecting the right anabolics.
WHAT HAPPENS IF I FORGET TO PAY MY ORDER?
After placing your order, the subsequent step is to submit your payment. We will temporarily hold your order until payment is received. If payment is not received within 24 hours, the order will be cancelled. To receive your desired products, a new order will have to be placed with prompt payment to ensure fulfillment.
WHAT DO I DO IF MY ORDER IS MISSING CONTENTS?
In the event of any missing items, we require pictures of the unopened packaging and the exterior package itself. We kindly request that you refrain from opening and visually inspecting the contents before opening your package. Unwrapping packaging deems the product fully delivered, irrespective of the circumstances.
WHAT PAYMENT METHODS ARE ACCEPTED ON YOUR SITE?
We offer secure payment options, including INTERAC e-Transfer and credit cards, ensuring your peace of mind. You can confidently choose either method for a seamless transaction experience.
ARE THERE MINIMUM OR MAXIMUM ORDER AMOUNTS ON PUR?
There are no minimum or maximum order requirements. However, for orders exceeding $400, we provide complimentary shipping, allowing you to enjoy added value on your purchase.
WHERE DOES PUR-PHARMA SHIP FROM?
We proudly ship from our laboratory located in western Canada, exclusively serving customers residing within Canada. Unfortunately, the team at Pur is unable to process or fulfill orders placed outside of Canada due to legal constraints.
HOW ARE PRODUCTS PACKAGED AND SHIPPED?
All our products come in vacuum-sealed packaging and are discreetly shipped in cushioned Xpresspost envelopes or boxes directly to your address. Additionally, all orders will automatically be upgraded to our 'Signature Required' shipping option, at no additional cost. If you prefer “no signature” and are willing to take the risk of loss shipment, please confirm in the comments section when placing your order.
AM I ALLOWED TO PICK UP MY ORDER?
Unfortunately, we are unable to offer alternative delivery options due to the intricacy of our website's processing and delivery system. We exclusively accept online payments through INTERAC e-Transfer and credit cards, and our products are shipped directly via the Canadian postal system.
HOW LONG IS THE ORDERING PROCESS?
Upon submitting your order, an automatic email confirmation with payment instructions will be sent to your provided email address. Once payment is received, we promptly process and dispatch your order on the same or next business day! All products are shipped via Canada Post Xpresspost along with an order tracking number, ensuring delivery within 1-2 business days.
WHAT DO I DO IF I SENT MY PACKAGE TO THE WRONG ADDRESS?
If you notice your package being routed to an incorrect city while tracking it, it's typically a result of occasional human errors within the postal system. Postal employees manually enter postal codes, and a slight mistake can lead to a routing error and a subsequent delay of 1-2 days.
WHAT DO I DO IF MY TRACKING NUMBER DOESN'T WORK?
You will receive your tracking number via email before it is scanned at the post office. Until the scan is complete, tracking information may not be available on the website. Your tracking number should appear correctly by the end of the day. If not, please contact us via email at [email protected] and we will gladly assist you.
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